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The purpose of the TellSimon customer feedback channel is to provide customers with a convenient and easy-to-find place on the Internet to provide feedback to individual companies. By using TellSimon, users accept that TellSimon will use its best efforts to forward their feedback to the company they selected from the list on the TellSimon website. Unfortunately, TellSimon can make no guarantee or commitment on behalf of any company that such feedback will be responded to or acted upon. Also, because of the inherent flaws that exist in Internet and email technology, Tell Simon recommends that when an issue is of an urgent and/or serious nature, customers should also make direct contact with companies to have the issues addressed.
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